Check Out Our FAQs

Health care providers may contact ASPN Pharmacies at 1-844-MYAZMED (1-844-692-9633), Monday–Friday, 8:30 AM – 8:00 PM EST, for support related to prescription processing, patient enrollment, or fulfillment status.

To expedite processing, providers are encouraged to submit prescriptions electronically (e-prescribe) directly to ASPN Pharmacies. Simply search for ASPN Pharmacies in your EHR/EMR using ZIP 07039, NCPDP 3147863, or NPI 1538590690.

Yes, ASPN Pharmacies does provide Prior Authorizations (PA) Support by initiating them through CoverMyMeds. The form includes pre-filled patient and medication details as well as the prescriber key code.

Once a prescription is received, ASPN Pharmacies initiates outreach to the patient via a welcome text message that outlines next steps. If confirmation is needed, providers may check the prescription status on the Prescriber Portal or contact ASPN Pharmacies directly.

No, only select medications are available through our self-pay (Direct-to-Patient) program. Check medication specific pages on AstraZeneca Direct to confirm self-pay availability.

No. The self-pay pricing option is available exclusively through AstraZeneca’s home-delivery self-pay program administered by ASPN Pharmacies.

Yes. Medications are shipped with clear, easy-to-follow instructions to support proper use.

Yes. Patients may speak directly with a pharmacist by calling 1-844-MYAZMED (1-844-692-9633), Monday-Friday, 8:30 AM-8 PM EST.

Yes. A valid prescription from a licensed health care provider is required.

There are disposal directions included on the packing slip provided by the dispensing pharmacy.

Patients enrolled in the self-pay program will receive medication via home delivery only.

Providers should use the Prescriber Portal to verify the prescription was successfully submitted to ASPN Pharmacies. If more than 24 hours have passed since submission, the patient or provider may contact ASPN Pharmacies for assistance.

Prescriptions may be submitted using any of the following methods:

ASPN Pharmacies will:

  • Initiate patient outreach
  • Create a patient profile
  • Verify coverage and eligibility
  • Provide Prior Authorization & Appeal Support (if required)
  • Assess eligibility for AstraZeneca support programs
  • Present available cost options, including self-pay when applicable
  • Coordinate delivery and payment

If the patient qualifies, ASPN Pharmacies will coordinate with Medvantx to ship the medication directly to the patient’s home.

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